{"id":1035,"date":"2020-11-25T09:14:58","date_gmt":"2020-11-25T09:14:58","guid":{"rendered":"https:\/\/ss-cg.org\/?p=1035"},"modified":"2020-11-25T09:14:58","modified_gmt":"2020-11-25T09:14:58","slug":"unaprjedjenje-finansijskih-usluga-za-osobe-ostecenog-vida","status":"publish","type":"post","link":"https:\/\/ss-cg.org\/?p=1035","title":{"rendered":"UNAPRJE\u0110ENJE FINANSIJSKIH USLUGA ZA OSOBE O\u0160TE\u0106ENOG VIDA"},"content":{"rendered":"

Osobe<\/span><\/span> o\u0161te\u0107enog<\/span><\/span> vida<\/span><\/span> su<\/span><\/span> klijenti<\/span><\/span> banaka<\/span><\/span> kao<\/span><\/span> i<\/span><\/span> sve<\/span><\/span> druge<\/span><\/span> osobe<\/span><\/span> u <\/span><\/span>Crnoj<\/span><\/span> Gori<\/span><\/span>. No, <\/span><\/span>pristup<\/span><\/span> bankama<\/span><\/span>, <\/span><\/span>boravak<\/span><\/span> u <\/span><\/span>bankama<\/span><\/span>, <\/span><\/span>dobijanje usluge<\/span><\/span>, <\/span><\/span>kori\u0161\u0107enje<\/span><\/span> usluge<\/span><\/span> nije<\/span><\/span> zasnovano<\/span><\/span> na<\/span><\/span> principu ravnopravnosti<\/span><\/span>.<\/span><\/span><\/p>\n

F<\/span><\/span>inansijske<\/span><\/span> usluge<\/span><\/span> prema<\/span><\/span> osobama<\/span><\/span> o\u0161te\u0107enog<\/span><\/span> vida<\/span><\/span> bi <\/span><\/span>trebalo unaprijediti<\/span><\/span>\u00a0u <\/span><\/span>vi\u0161e<\/span><\/span> pravaca<\/span><\/span>: <\/span><\/span><\/p>\n

1. Pristupa\u010dnije<\/span><\/span> i<\/span><\/span>nformacija<\/span><\/span> na<\/span><\/span> sajtovima<\/span><\/span> banaka<\/span><\/span><\/div>\n

Naime<\/span><\/span>, <\/span><\/span>kada<\/span><\/span> je <\/span><\/span>rije\u010d<\/span><\/span> o <\/span><\/span>informacijama<\/span><\/span> koje<\/span><\/span> se <\/span><\/span>mogu<\/span><\/span> na\u0107i<\/span><\/span> na sajtovima<\/span><\/span>\u00a0banaka<\/span><\/span> u <\/span><\/span>ve\u0107ini<\/span><\/span> slu\u010dajeva<\/span><\/span> su<\/span><\/span> nepristupa\u010dni<\/span><\/span> za<\/span><\/span> osobe o\u0161te\u0107enog<\/span><\/span>\u00a0vida<\/span><\/span>. <\/span><\/span>Prije<\/span><\/span> svega<\/span><\/span> sajtovi<\/span><\/span> banaka<\/span><\/span> treba<\/span><\/span> da <\/span><\/span>budu pristupa\u010dni<\/span><\/span>\u00a0za<\/span><\/span> korisnike<\/span><\/span> programa<\/span><\/span> \u010dita\u010da<\/span><\/span> ekrana<\/span><\/span>, da <\/span><\/span>posjeduju mogu\u0107nost<\/span><\/span>\u00a0uve\u0107ana<\/span><\/span> fonta<\/span><\/span> slova<\/span><\/span>, <\/span><\/span>obezbje\u0111ivanja<\/span><\/span> kontrasta<\/span><\/span>. U tom <\/span><\/span>cilju<\/span><\/span>, <\/span><\/span>pozivamo<\/span><\/span> banke<\/span><\/span> koje<\/span><\/span> posluju<\/span><\/span> u <\/span><\/span>Crnoj<\/span><\/span> Gori<\/span><\/span> da <\/span><\/span>svoje sajtove<\/span><\/span>\u00a0u\u010dine<\/span><\/span> pristupa\u010dnim<\/span><\/span> za<\/span><\/span> osobe<\/span><\/span> o\u0161te\u010denog<\/span><\/span> vida<\/span><\/span> u <\/span><\/span>skladu<\/span><\/span> sa\u00a0<\/span><\/span>Smjernicama<\/span><\/span> e-<\/span><\/span>pristupa\u010dnosti<\/span><\/span> koje<\/span><\/span> mogu<\/span><\/span> na\u0107i<\/span><\/span> na<\/span><\/span> slede\u0107im linkovima<\/span><\/span>:<\/span><\/span><\/p>\n

http:\/\/www.mju.gov.me\/ResourceManager\/FileDownload.aspx?rid=291138&rType=2&file=Smjernice_ePristupacnost.pdf<\/span><\/a>
\n<\/span>http:\/\/www.mju.gov.me\/ResourceManager\/FileDownload.aspx?rid=370453&rType=2&file=Smjernice%20za%20razvoj%20i%20upravljanje%20internet%20prezentacijama%20%20Verzija%203.0%20-%20%20jun%202019.pdf<\/span><\/a>\u00a0<\/span><\/p>\n

i<\/span><\/span> Pravilnikom<\/span><\/span> standard<\/span><\/span>a<\/span><\/span> pristupa\u010dnosti<\/span><\/span> koji<\/span><\/span> mogu<\/span><\/span> na\u0107i<\/span><\/span> na\u00a0<\/span><\/span>slede\u0107em<\/span><\/span> linku<\/span><\/span>: <\/span><\/span>https:\/\/ss-cg.org\/?p=1006<\/span><\/span><\/a> . <\/span><\/span><\/p>\n

2. Prilago\u0111avanje<\/span><\/span> e-banking <\/span><\/span>aplikacija<\/span><\/span> za<\/span><\/span> \u010dita\u010de<\/span><\/span> ekrana<\/span><\/span><\/div>\n

Sli\u010dna<\/span><\/span> situacija<\/span><\/span> kao<\/span><\/span> kada<\/span><\/span> je <\/span><\/span>rije\u010d<\/span><\/span> o <\/span><\/span>informacijama<\/span><\/span> na<\/span><\/span> sajtu<\/span><\/span>. <\/span><\/span>Pri i<\/span><\/span>zradi<\/span><\/span> aplikacija<\/span><\/span> voditi<\/span><\/span> ra\u010duna<\/span><\/span> da <\/span><\/span>aplikacija<\/span><\/span> bude<\/span><\/span> pristupa\u010dna<\/span><\/span> i d<\/span><\/span>a <\/span><\/span>informacije<\/span><\/span> mogu<\/span><\/span> da <\/span><\/span>koriste<\/span><\/span> korisnici<\/span><\/span> \u010dita\u010da<\/span><\/span> ekrana<\/span><\/span>. <\/span><\/span>Ovdje<\/span><\/span> se <\/span><\/span>naj\u010de\u0161\u0107e<\/span><\/span> koriste<\/span><\/span> sistemi<\/span><\/span> potvrdnog<\/span><\/span> koda<\/span><\/span> (CAPTCHA) <\/span><\/span>koji\u00a0<\/span><\/span>moraju<\/span><\/span> biti<\/span><\/span> prilago\u0111eni<\/span><\/span> osobama<\/span><\/span> o\u0161te\u0107enog<\/span><\/span> vida<\/span><\/span>. <\/span><\/span><\/p>\n

3. Postavljanje<\/span><\/span> taktilnih<\/span><\/span> staza<\/span><\/span> vodilja<\/span><\/span> unutar<\/span><\/span> banaka<\/span><\/span><\/div>\n

Pravilnikom<\/span><\/span> o <\/span><\/span>bli\u017eim<\/span><\/span> uslovima<\/span><\/span> i<\/span><\/span> na\u010dinu<\/span><\/span> prilago\u0111avanja<\/span><\/span> objekata\u00a0<\/span><\/span>za<\/span><\/span> pristup<\/span><\/span> i<\/span><\/span> kretanje<\/span><\/span> lica<\/span><\/span> smanjene<\/span><\/span> pokretlivosti<\/span><\/span> i<\/span><\/span> lica<\/span><\/span> sa\u00a0<\/span><\/span>invaliditetom<\/span><\/span> propisuju<\/span><\/span> se <\/span><\/span>uslovi<\/span><\/span> i<\/span><\/span> na\u010din<\/span><\/span> obezbje\u0111ivanja\u00a0<\/span><\/span>nesmetanog<\/span><\/span> pristupa<\/span><\/span>, <\/span><\/span>kretanja<\/span><\/span>, <\/span><\/span>boravka<\/span><\/span> i<\/span><\/span> rada<\/span><\/span> licima<\/span><\/span> smanjene\u00a0<\/span><\/span>pokretljivosti<\/span><\/span> i<\/span><\/span> lica<\/span><\/span> sa<\/span><\/span> invaliditetom<\/span><\/span>. <\/span><\/span>Prema<\/span><\/span> \u010dlanu<\/span><\/span> 6, <\/span><\/span>objekti<\/span><\/span> u <\/span><\/span>javnoj<\/span><\/span> upotrebi<\/span><\/span> su<\/span><\/span> i<\/span><\/span> objekti<\/span><\/span> za<\/span><\/span> pru\u017eanje<\/span><\/span> finansijskih<\/span><\/span> usluga<\/span><\/span>, <\/span><\/span>banke<\/span><\/span> i<\/span><\/span> sl. <\/span><\/span>Prilikom<\/span><\/span> obezbje\u0111ivanja<\/span><\/span> pristupa\u010dnosti<\/span><\/span> voditi<\/span><\/span> se <\/span><\/span>pomenutim<\/span><\/span> pravilnikom<\/span><\/span>, <\/span><\/span>kako<\/span><\/span> bi <\/span><\/span>osoba<\/span><\/span> o\u0161te\u0107enog<\/span><\/span> vida<\/span><\/span> mogla\u00a0<\/span><\/span>samostalno<\/span><\/span> da <\/span><\/span>u\u0111e<\/span><\/span> u <\/span><\/span>banku<\/span><\/span>, <\/span><\/span>boravi<\/span><\/span> u <\/span><\/span>istoj<\/span><\/span>, <\/span><\/span>\u0161to<\/span><\/span> zna\u010di<\/span><\/span> da se <\/span><\/span>mora\u00a0<\/span><\/span>voditi<\/span><\/span> ra\u010duna<\/span><\/span> o <\/span><\/span>pristupa\u010dnom<\/span><\/span> ulazu<\/span><\/span>, <\/span><\/span>hodnicima<\/span><\/span>, <\/span><\/span>\u0161alteru<\/span><\/span> itd<\/span><\/span>. <\/span><\/span><\/p>\n

Ovdje<\/span><\/span> napominjemo<\/span><\/span> da <\/span><\/span>osobe<\/span><\/span> s <\/span><\/span>invaliditetom<\/span><\/span> naj\u010de\u0161\u0107e<\/span><\/span> ne\u00a0<\/span><\/span>konkuri\u0161u<\/span><\/span> za<\/span><\/span> posao<\/span><\/span> u <\/span><\/span>bankama<\/span><\/span>, <\/span><\/span>upravo<\/span><\/span> zbog<\/span><\/span> nepristupa\u010dnosti r<\/span><\/span>adnog<\/span><\/span> okru\u017eenja<\/span><\/span>. <\/span><\/span><\/p>\n

P<\/span><\/span>rema<\/span><\/span> rije\u010dima<\/span><\/span> na\u0161ih<\/span><\/span> \u010dlanova<\/span><\/span>, <\/span><\/span>projedine<\/span><\/span> banke<\/span><\/span> su<\/span><\/span> prilagodile\u00a0<\/span><\/span>svoje<\/span><\/span> objekte<\/span><\/span> postav<\/span><\/span>ljanjem<\/span><\/span> taktilnih<\/span><\/span> staza<\/span><\/span> vodilja<\/span><\/span>, <\/span><\/span>ali<\/span><\/span> i<\/span><\/span> dalje<\/span><\/span> u <\/span><\/span>bankama<\/span><\/span> nemamo<\/span><\/span> orjentacione<\/span><\/span> planove<\/span><\/span>. <\/span><\/span>Tako\u0111e<\/span><\/span> nema<\/span><\/span> ni<\/span><\/span> natpisa n<\/span><\/span>a<\/span><\/span> brajevom<\/span><\/span> pismu<\/span><\/span>, <\/span><\/span>te<\/span><\/span> su<\/span><\/span> osobe<\/span><\/span> o\u0161te\u0107enog<\/span><\/span> vida<\/span><\/span> uskra\u0107ene<\/span><\/span> za\u00a0<\/span><\/span>dobijanje<\/span><\/span> informacija<\/span><\/span> na<\/span><\/span> ravnopravnoj<\/span><\/span> osnovi<\/span><\/span> sa<\/span><\/span> drugim\u00a0<\/span><\/span>gra\u0111anima<\/span><\/span>. <\/span><\/span><\/p>\n

4. Dobijanje tra\u017eenih<\/span><\/span>\u00a0li<\/span><\/span>s<\/span><\/span>tinga<\/span><\/span> u <\/span><\/span>pristupa\u010dnim<\/span><\/span> formatima<\/span><\/span><\/div>\n

Svi<\/span><\/span> klijenti<\/span><\/span> na<\/span><\/span> zahtjev<\/span><\/span> mogu<\/span><\/span> dobiti<\/span><\/span> pregled<\/span><\/span> finansijskih<\/span><\/span> tokova<\/span><\/span>, <\/span><\/span>transakcija<\/span><\/span>. <\/span><\/span>Pozivamo<\/span><\/span> banke<\/span><\/span> da <\/span><\/span>omogu\u0107e<\/span><\/span> klijentima<\/span><\/span> o\u0161te\u0107enog<\/span><\/span>vida<\/span><\/span>\u00a0da u <\/span><\/span>pristupa\u010dnom<\/span><\/span> formatu<\/span><\/span> dobiju<\/span><\/span> informacije<\/span><\/span> o <\/span><\/span>stanju<\/span><\/span>, <\/span><\/span>tokovima<\/span><\/span>, <\/span><\/span>transakcijama<\/span><\/span>. S <\/span><\/span>tim<\/span><\/span> u <\/span><\/span>vezi<\/span><\/span>, <\/span><\/span>klijent<\/span><\/span> o\u0161te\u0107enog<\/span><\/span> vida<\/span><\/span> bi u <\/span><\/span>skladu<\/span><\/span> sa<\/span><\/span> zahtjevom<\/span><\/span> mogao<\/span><\/span> da <\/span><\/span>bira<\/span><\/span> izme\u0111u<\/span><\/span> dva<\/span><\/span> na\u010dina<\/span><\/span>: <\/span><\/span><\/p>\n

\u2022 <\/span>Dobijanje<\/span><\/span> listing<\/span><\/span>a<\/span><\/span>, <\/span><\/span>presjeka<\/span><\/span> tro\u0161kova<\/span><\/span>, <\/span><\/span>tr<\/span><\/span>ansakcija<\/span><\/span> u <\/span><\/span>vremenskom<\/span><\/span> periodu<\/span><\/span> koji<\/span><\/span> osoba<\/span><\/span> \u017eeli<\/span><\/span> putem<\/span><\/span> mejla<\/span><\/span> u <\/span><\/span>pristupa\u010dnom<\/span><\/span> fomatu<\/span><\/span><\/div>\n
\u2022 <\/span>Dobijanje<\/span><\/span> listinga<\/span><\/span>, <\/span><\/span>presjeka<\/span><\/span> tro\u0161kova<\/span><\/span>, <\/span><\/span>transakcija<\/span><\/span> u <\/span><\/span>vremenskom<\/span><\/span> periodu<\/span><\/span> koji<\/span><\/span> osoba<\/span><\/span> \u017eeli<\/span><\/span> na<\/span><\/span> Brajevom<\/span><\/span> pismu<\/span><\/span><\/div>\n

\n

5. Prilago\u0111<\/span><\/span>avanje<\/span><\/span> automata<\/span><\/span> u <\/span><\/span>\u010dekaonicama<\/span><\/span> za<\/span><\/span> redne<\/span><\/span> brojeve<\/span><\/span>, <\/span><\/span>kao<\/span><\/span> i<\/span><\/span> glasovnih<\/span><\/span> automata <\/span><\/span>koji<\/span><\/span> \u0107e<\/span><\/span> \u010ditati<\/span><\/span> redni<\/span><\/span> broj<\/span><\/span> sa<\/span><\/span> uzetog l<\/span><\/span>isti\u0107a<\/span><\/span><\/div>\n

U <\/span><\/span>ve\u0107ini<\/span><\/span> banaka<\/span><\/span> instalirani<\/span><\/span> su<\/span><\/span> automati<\/span><\/span> na<\/span><\/span> ulazu<\/span><\/span>, <\/span><\/span>na<\/span><\/span> kojem<\/span><\/span> se <\/span><\/span>preuzima<\/span><\/span> broj<\/span><\/span>, a u <\/span><\/span>\u010dekaonici<\/span><\/span> \u010dekate<\/span><\/span> obi\u010dno<\/span><\/span> da <\/span><\/span>taj<\/span><\/span> broj<\/span><\/span> iza\u0111e<\/span><\/span> na e<\/span><\/span>kranu<\/span><\/span> iznad<\/span><\/span> \u0161altera<\/span><\/span>. <\/span><\/span><\/p>\n

Osobama<\/span><\/span> o\u0161te\u0107enog<\/span><\/span> vida<\/span><\/span>, <\/span><\/span>ovakav<\/span><\/span> sistem je <\/span><\/span>potpuno\u00a0<\/span><\/span>nepristupa\u010dan<\/span><\/span> od<\/span><\/span> procesa<\/span><\/span> uzimanja<\/span><\/span> broja<\/span><\/span> do <\/span><\/span>izlaska<\/span><\/span> broja<\/span><\/span> na\u00a0<\/span><\/span>ekranu<\/span><\/span>. <\/span><\/span><\/p>\n

U <\/span><\/span>cilju<\/span><\/span> rje\u0161avanja<\/span><\/span> ovog<\/span><\/span> problema<\/span><\/span> potrebno<\/span><\/span> je <\/span><\/span>ugraditi<\/span><\/span> glasovni\u00a0<\/span><\/span>automat <\/span><\/span>koji<\/span><\/span> \u0107e<\/span><\/span> \u010ditati<\/span><\/span> dobijeni<\/span><\/span> broj<\/span><\/span>, <\/span><\/span>kao<\/span><\/span> i<\/span><\/span> broj<\/span><\/span> na<\/span><\/span> ekranu<\/span><\/span> iznad\u00a0<\/span><\/span>\u0161altera<\/span><\/span>, <\/span><\/span>uz<\/span><\/span> to <\/span><\/span>govore\u0107i<\/span><\/span> i<\/span><\/span> broj<\/span><\/span> \u0161altera<\/span><\/span>. <\/span><\/span><\/p>\n

\n

6. Prilago\u0111avanje<\/span><\/span> bankomat<\/span><\/span>a<\/span><\/span> zarad<\/span><\/span> lak\u0161eg<\/span><\/span> podizanja<\/span><\/span> novca<\/span><\/span><\/div>\n

Osobe<\/span><\/span> o\u0161te\u0107enog<\/span><\/span> vida<\/span><\/span> ne <\/span><\/span>mogu<\/span><\/span> samostalno<\/span><\/span> i<\/span><\/span> nezavisno<\/span><\/span> podi\u0107i\u00a0<\/span><\/span>svoj<\/span><\/span> novac<\/span><\/span> sa<\/span><\/span> ra\u010duna<\/span><\/span>. O <\/span><\/span>ovom<\/span><\/span> problemu<\/span><\/span> detaljnije<\/span><\/span> u <\/span><\/span>sjutra\u0161njem\u00a0<\/span><\/span>tekstu<\/span><\/span>.<\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Osobe o\u0161te\u0107enog vida su klijenti banaka kao i sve druge osobe u Crnoj Gori. No, pristup bankama, boravak u bankama, dobijanje usluge, kori\u0161\u0107enje usluge nije…<\/p>\n

Op\u0161irnijeUNAPRJE\u0110ENJE FINANSIJSKIH USLUGA ZA OSOBE O\u0160TE\u0106ENOG VIDA<\/span><\/a><\/div>\n","protected":false},"author":3,"featured_media":1036,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[23],"tags":[375,154,155,28,124],"class_list":["post-1035","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aktuelnosti","tag-banka","tag-bankarske-usluge","tag-finansijske-usluge","tag-osi","tag-osobe-ostecenog-vida","ratio-2-1","entry"],"_links":{"self":[{"href":"https:\/\/ss-cg.org\/index.php?rest_route=\/wp\/v2\/posts\/1035","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ss-cg.org\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ss-cg.org\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ss-cg.org\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/ss-cg.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1035"}],"version-history":[{"count":1,"href":"https:\/\/ss-cg.org\/index.php?rest_route=\/wp\/v2\/posts\/1035\/revisions"}],"predecessor-version":[{"id":1037,"href":"https:\/\/ss-cg.org\/index.php?rest_route=\/wp\/v2\/posts\/1035\/revisions\/1037"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ss-cg.org\/index.php?rest_route=\/wp\/v2\/media\/1036"}],"wp:attachment":[{"href":"https:\/\/ss-cg.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1035"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ss-cg.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1035"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ss-cg.org\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1035"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}